Brother HL-L2390DW Manual: Comprehensive Guide
This comprehensive guide details setup‚ printing‚ scanning‚ troubleshooting‚ and maintenance for your Brother HL-L2390DW printer‚ ensuring optimal performance and longevity.
The Brother HL-L2390DW is a monochrome laser printer designed for home and small office use‚ offering a blend of speed‚ reliability‚ and cost-effectiveness. This manual provides a detailed walkthrough of its features‚ from initial setup and driver installation to advanced functions like duplex printing and network configuration.
This printer boasts automatic two-sided printing‚ a flexible paper handling system‚ and wireless connectivity options‚ streamlining your workflow. Understanding its control panel and utilizing the Brother iPrint&Scan application unlocks its full potential. Regular maintenance‚ including cleaning and genuine Brother supplies‚ ensures consistent print quality and extends the printer’s lifespan. This guide will empower you to troubleshoot common issues and maximize your printing experience.

Unboxing and Initial Setup
Carefully unpack your Brother HL-L2390DW‚ ensuring all components are present: the printer‚ power cord‚ toner cartridge‚ drum unit‚ and documentation. Remove all protective tape and packaging materials‚ both inside and outside the printer. Connect the power cord and turn the printer on.
Load paper into the paper tray‚ adjusting the guides to fit the paper size. Initially‚ it’s best to use standard letter-size paper. Ensure the tray is securely inserted. The printer will automatically begin its initialization process. Avoid interrupting this process. Once complete‚ the printer is ready for driver installation and software setup‚ preparing it for seamless operation within your network or directly from your computer.
Installing Drivers and Software
To unlock the full potential of your Brother HL-L2390DW‚ installing the correct drivers and software is crucial. Begin by visiting the Brother Solutions Center online. Here‚ you can download the appropriate package for your operating system – Windows or macOS.
For Windows‚ opt for the “Full Driver and Software Package.” macOS users should download the “Brother Scanner Driver (TWAIN).” Follow the on-screen instructions during installation. The software suite includes essential tools like ControlCenter for scanning and the Status Monitor for printer oversight. Ensure your computer restarts after installation for optimal functionality. Proper driver installation guarantees seamless communication between your printer and computer.
Downloading Drivers from the Brother Solutions Center
Accessing the Brother Solutions Center is the first step to obtaining the necessary drivers and software for your HL-L2390DW. Navigate to the website and click on the “Downloads” section. You can locate your model by either typing “HL-L2390DW” in the search bar or browsing through the “Product Category > Product Series > Model Name” hierarchy.
Once your model is selected‚ choose “Downloads” again. The site will automatically detect your operating system‚ or you can manually select it. Ensure you choose the correct OS version for compatibility. Download the “Full Driver and Software Package” for comprehensive functionality‚ or the specific driver needed.
Driver Installation for Windows Operating Systems
After downloading the driver package from the Brother Solutions Center‚ locate the downloaded file (typically an .exe file). Double-click the file to begin the installation process. Follow the on-screen prompts‚ accepting the license agreement when presented. The installer will guide you through selecting the components to install – ensure “Printer Driver” is selected for basic printing functionality.
The installation may ask you to connect your HL-L2390DW printer. Ensure it’s powered on and connected to your computer via USB or network. The installer will detect the printer and complete the setup. Restart your computer if prompted to finalize the installation.

Driver Installation for macOS Operating Systems
For macOS‚ download the “Brother Scanner Driver (TWAIN)” package from the Brother Solutions Center. Locate the downloaded .dmg file and double-click it to mount the disk image. Open the mounted disk image and double-click the installer package icon. Follow the on-screen instructions‚ agreeing to the license agreement.
The installer will guide you through the process. Ensure your HL-L2390DW is powered on and connected. macOS should automatically detect the printer. If prompted‚ select your printer from the list. Note that ControlCenter is not supported on macOS 11 or later; use system preferences for scanning.
Understanding the Control Panel
The Brother HL-L2390DW features a user-friendly control panel. The monochrome display provides access to printer settings and status information. Use the Up/Down arrow buttons to navigate the menu‚ and the OK button to select options. The Stop/Clear button cancels printing or clears errors.

The menu allows adjustments to print quality‚ paper size‚ and network settings. You can also check toner levels and perform maintenance functions. The Status Monitor‚ accessible through software‚ mirrors much of this information on your computer‚ providing real-time updates on printer status and potential issues.
Paper Handling: Loading and Types
The Brother HL-L2390DW accommodates various paper sizes and types. The standard paper tray holds up to 250 sheets of plain paper. A multi-purpose tray supports single sheets‚ labels‚ and envelopes. Ensure paper is loaded face down‚ and adjust the paper guides for a secure fit.
Supported paper weights range from 17 to 28 lb. For best results‚ use high-quality‚ moisture-controlled paper. Avoid using damaged‚ curled‚ or excessively textured paper. The printer is compatible with standard‚ letter‚ legal‚ executive‚ and A4 sizes. Proper paper handling prevents jams and ensures optimal print quality.
Printing Fundamentals

To initiate printing‚ ensure the printer is online and connected to your computer. Open the document you wish to print and select “Print.” Choose the Brother HL-L2390DW from the list of available printers. Adjust print settings like paper size‚ orientation‚ and print quality as needed.
The printer supports both automatic and manual duplex printing. For duplex printing‚ select the two-sided printing option in the print settings. Regularly check the printer’s status monitor to confirm print jobs are processing correctly. If a print job fails‚ review error messages and troubleshoot accordingly.
Basic Printing Procedures
Begin by verifying the printer is powered on and online. From your application‚ select “File” then “Print.” A print dialog box will appear. Select “Brother HL-L2390DW” from the printer list. Click “Properties” or “Preferences” to adjust settings like paper size (Letter‚ A4)‚ orientation (Portrait‚ Landscape)‚ and print quality (Draft‚ Normal‚ Best).
Confirm the correct number of copies. Click “Print” to send the job. The printer will automatically pull paper and begin printing. Monitor the printer’s status light; a solid light indicates printing is in progress. If issues arise‚ check for paper jams or low toner.

Duplex (Two-Sided) Printing
To enable duplex printing‚ access the printer properties through the print dialog box (File > Print > Properties/Preferences). Locate the “Layout” tab. Within this tab‚ find the “Two-Sided Printing” option and select it. Choose your preferred binding edge: “Long Edge” (for documents bound on the long side‚ like books) or “Short Edge” (for documents bound on the short side‚ like calendars).
Confirm your settings and click “OK” before printing. The printer will automatically flip the paper to print on both sides. Ensure sufficient paper is loaded in the tray for duplex printing. If the paper isn’t suitable‚ duplex printing may fail.

Scanning with Brother iPrint&Scan
To scan using Brother iPrint&Scan‚ first open the application – double-click the icon on Windows or navigate to Applications > Brother iPrint&Scan on macOS. The software will automatically search for your HL-L2390DW printer. If it doesn’t appear‚ ensure the printer is powered on and connected to the network or computer.

Select your desired scan settings‚ including color mode‚ resolution‚ and file type (PDF‚ JPEG‚ etc.). Place your document on the printer’s glass platen. Click the “Scan” button within iPrint&Scan to initiate the scanning process. The scanned image will then be saved to your computer’s designated folder.
Using the Status Monitor
The Status Monitor provides real-time information about your Brother HL-L2390DW’s current condition. It displays printer status‚ toner levels‚ and any error messages. To access it‚ typically the Status Monitor launches automatically with the printer driver installation. If not‚ check your operating system’s system tray or applications folder.
If the Status Monitor shows an “Offline” status‚ verify the printer is powered on and connected to the network. Attempt printing a test page. If printing fails‚ consult the knowledgebase for “Unable to print from a computer” troubleshooting steps. Once printing resumes‚ the Status Monitor should reflect the correct online status.
Troubleshooting “Offline” Status
An “Offline” status indicates your Brother HL-L2390DW isn’t communicating with your computer. First‚ ensure the printer is powered on and properly connected via USB or network. Check network connectivity if using Wi-Fi or Ethernet – confirm the printer is on the same network as your computer.
Attempt printing a test page directly from the printer’s control panel to rule out software issues. If the test page prints‚ the problem lies with the computer’s connection or driver. Refer to the Brother support website’s knowledgebase for specific “Unable to print” troubleshooting guides. Restarting both the printer and computer can often resolve temporary communication errors.
Maintenance and Troubleshooting
Regular maintenance ensures optimal printer performance. Periodically cleaning the printer‚ particularly the internal components‚ prevents dust buildup and print quality issues. Address resolving common paper jams promptly; carefully remove any jammed paper following the printer’s guide to avoid damaging internal parts.
The Status Monitor provides valuable insights into printer status. If the printer displays “Offline‚” consult the dedicated troubleshooting section. For persistent issues‚ consider a factory reset (refer to the full manual for instructions). Always use genuine Brother supplies to maintain warranty validity and optimal print quality.
Cleaning the Printer

To maintain optimal print quality‚ regularly cleaning the printer is essential. Begin by turning off and unplugging the machine. Gently wipe the exterior with a soft‚ dry cloth. For internal cleaning‚ open the front cover and carefully remove the drum unit and toner cartridge. Use a dry‚ lint-free cloth to wipe any toner residue from the drum unit’s surface – avoid touching the photosensitive drum itself.
Inspect the paper path for any debris or stuck paper fragments. A vacuum cleaner with a brush attachment can help remove dust. Reinstall the drum unit and toner cartridge securely. Remember to avoid using abrasive cleaners or liquids‚ as these can damage the printer.

Resolving Common Paper Jams
Paper jams can disrupt printing; address them carefully. First‚ power off and unplug the printer. Open the rear cover and gently remove any visible jammed paper‚ pulling in the direction of the paper path. Check the front cover and tray area for additional obstructions. Avoid using excessive force‚ which could tear the paper and leave fragments inside.
Inspect the paper path thoroughly‚ ensuring no small pieces remain. If a jam persists‚ consult the printer’s display panel for specific guidance. Ensure you’re using supported paper types and that the paper tray isn’t overloaded. Properly resolving jams prevents further issues and maintains printer functionality.
Genuine Brother Supplies: Toner and Drum Units
Brother strongly recommends using genuine Brother toner cartridges and drum units for your HL-L2390DW. These supplies are specifically engineered to work seamlessly with your printer‚ ensuring optimal print quality and reliability. Using non-genuine supplies may void your warranty and can potentially damage the printer.
Genuine Brother supplies deliver consistent performance and vibrant‚ professional-looking results. Each laser printer is designed to operate at pre-set temperatures‚ optimized for genuine Brother components. This ensures longevity and prevents premature wear and tear. Choose genuine supplies to protect your investment and maintain peak printer performance.
ControlCenter Software for Scanning (Compatibility)
The ControlCenter software facilitates scanning functionality for your Brother HL-L2390DW. To access this software‚ install the full driver and software package if you’re a Windows OS user. Macintosh OS users should download the Brother Scanner Driver (TWAIN) from the Brother Solutions Center.
However‚ please note that ControlCenter is not supported on macOS 11 or later versions. Users with these operating systems should utilize alternative scanning methods‚ such as Brother iPrint&Scan‚ for their scanning needs. Ensure you select the correct operating system during the download process to guarantee compatibility and optimal performance.
Network Configuration (Wireless and Ethernet)
Connecting your Brother HL-L2390DW to a network – either wirelessly or via Ethernet – enables convenient printing from multiple devices. The printer supports both 802.11b/g/n wireless standards and 10/100Base-TX Ethernet connectivity.
To configure wireless settings‚ access the printer’s menu via the control panel and navigate to the network settings. You can then select your Wi-Fi network and enter the password. For Ethernet connection‚ simply connect an Ethernet cable from the printer to your router. The printer will automatically obtain an IP address. Verify connectivity through the printer’s status monitor.
Firmware Updates
Maintaining up-to-date firmware on your Brother HL-L2390DW is crucial for optimal performance‚ security enhancements‚ and compatibility with new features. Brother regularly releases firmware updates to address potential issues and improve functionality.
To update the firmware‚ visit the Brother Solutions Center website and download the latest version specifically for your model. Follow the on-screen instructions carefully during the update process. Do not interrupt the update‚ as this could damage the printer. Typically‚ updates are performed via a USB connection or through the network. Regularly checking for updates ensures your printer operates efficiently and securely.
Safety Information and Specifications
Important Safety Instructions: To prevent fire or shock hazards‚ avoid operating the printer in damp environments. Do not disassemble or modify the printer; refer servicing to qualified personnel. Ensure the power cord is properly grounded. Keep the printer away from liquids and extreme temperatures.
Specifications: The Brother HL-L2390DW is a monochrome laser printer. It supports various paper sizes‚ including Letter‚ Legal‚ and Executive. Print speed reaches up to 36 pages per minute. It features automatic duplex printing and a 250-sheet paper tray. Connectivity options include USB and Ethernet/Wireless networking. Power requirements are typically 110-120V AC.