Hayward Pool Heater Manual: A Comprehensive Guide
Navigating your Hayward pool heater requires understanding its intricacies, from initial setup to advanced troubleshooting․ This guide consolidates essential information,
including diagnostic codes like “LO” and 60, safety sensor testing, and proper maintenance procedures for optimal performance and longevity․
Regular spring start-up checklists, burner tray cleaning, and rodent nest removal are crucial for reliable operation․
Understanding gas pressure requirements (gas vs․ propane) and voltage checks are also vital aspects of heater maintenance․
Understanding Your Hayward Pool Heater
Hayward pool heaters are sophisticated systems designed to efficiently warm your pool or spa․ They utilize gas (natural gas or propane) as a fuel source, employing a burner and heat exchanger to transfer warmth to the water․
Understanding the core components – the burner, manifold, heat exchanger, and control panel – is fundamental for operation and maintenance․
These heaters feature safety mechanisms, including safety sensors and a safety loop (red wires), to prevent overheating and ensure safe operation․ The control panel allows for temperature adjustments for both pool and spa modes, and some models offer bypass mode for external control systems․
Max temperature lock-out settings, typically 90°F for pools and 104°F for spas, are in place to prevent excessively high temperatures․
Proper operation involves understanding diagnostic codes, such as the “LO” code, which indicates a specific issue requiring attention․ Regular servicing by a qualified gas technician is highly recommended, particularly in the spring, to clean the burner tray and address potential blockages or pest infestations․

Safety Precautions and Warnings
Working with a gas pool heater presents inherent risks, demanding strict adherence to safety protocols․ Always disconnect power before performing any maintenance or inspection․ Never attempt repairs if you are not a qualified gas technician․
Gas leaks are extremely dangerous; if you smell gas, immediately shut off the gas supply and contact your gas company․ Ensure adequate ventilation around the heater to prevent carbon monoxide buildup․ Regularly inspect the gas line for damage and ensure proper sizing according to the installation manual․

The heater’s safety sensors are critical for preventing overheating and unsafe operation․ Do not bypass or disable these sensors․ Always check the safety loop (red wires) for continuity – 0V AC indicates a closed loop and safe operation, while 24V indicates an open loop and a potential safety issue․ Be aware of potential rodent and insect nests within the heater, as they can create fire hazards and obstruct airflow․
Identifying Your Hayward Heater Model
Accurately identifying your Hayward pool heater model is the first step towards accessing the correct documentation and parts․ The model number is typically found on a label affixed to the heater’s exterior, often on the side or back panel․ This label will contain crucial information, including the heater’s serial number and manufacturing date․
Hayward offers various heater series, such as the UHS (Universal Heat System) and others, each with specific features and components․ Knowing the series is vital for troubleshooting and maintenance․ The manufacturing date is important as features, like bypass mode for external control, were introduced after February 25th, 2011․
Referencing the model number when searching for manuals online or contacting Hayward customer support ensures you receive the most accurate and relevant information․ Incorrect information can lead to improper repairs or the use of incompatible parts, potentially damaging your heater․
Locating the Manual (Online & Physical)
Finding your Hayward pool heater manual is crucial for safe operation and effective troubleshooting․ While a physical copy may have been included with the heater upon purchase, these are often misplaced․ Fortunately, Hayward provides readily accessible digital manuals on their official website․
A comprehensive search using your heater’s model number will yield the correct PDF manual․ Several third-party websites also archive Hayward manuals, such as links to Hayward service manuals available online․ However, always verify the manual’s authenticity and relevance to your specific model․
If you require a dealer-level guide, be aware that these are not publicly available on Hayward’s website․ Accessing such detailed documentation typically requires a professional relationship with a Hayward dealer or certified technician․ Keep the manual readily available for future reference and maintenance tasks․

Operational Basics
Successfully operating your Hayward heater involves powering it on/off, setting desired pool and spa temperatures, and understanding the control panel’s functions․
Bypass mode allows external control, enhancing operational flexibility․
Powering On and Off
Initiating your Hayward pool heater requires a straightforward process, but understanding the nuances ensures safe and efficient operation․ Begin by verifying the main power switch to the heater is in the “ON” position; this is typically located near the gas valve․ Next, access the control panel, either directly on the heater unit or via an indoor control system․
Pressing the “Stand By” button activates the heater’s internal systems, but doesn’t initiate heating․ The service light will illuminate, indicating the system is ready․ To begin heating, select either “Pool” or “Spa” mode, depending on your desired output․ If the service light turns off when pressing “Stand By”, it suggests a potential issue requiring further investigation․
To power down, simply press the “Stand By” button again․ This deactivates the heating function, but the heater remains in a standby state, consuming minimal power․ Always ensure the main power switch is turned off during extended periods of non-use or maintenance․ Remember, a flashing service light often indicates a diagnostic code, signaling a potential problem․
Setting the Temperature (Pool & Spa)
Adjusting the water temperature on your Hayward heater is crucial for comfort and energy efficiency․ The control panel features dedicated buttons for both “Pool” and “Spa” modes, allowing independent temperature settings․ Typically, the default maximum temperature lock-outs are 90°F for the pool and 104°F for the spa, ensuring safe operation․
To increase or decrease the temperature, use the corresponding arrow buttons on the control panel․ The display will show the setpoint temperature․ Note that the heater may take time to reach the desired temperature, depending on the water volume and ambient conditions․ Avoid drastic temperature changes, as this can strain the system․
Some models allow for programmable schedules, enabling automated temperature adjustments throughout the day․ Refer to your specific model’s manual for detailed instructions on utilizing this feature․ Always double-check the setpoint before leaving the heater unattended, and be mindful of local regulations regarding pool and spa temperatures․
Understanding Control Panels
Hayward pool heater control panels serve as the central hub for operation and monitoring․ Most panels feature a digital display indicating the current water temperature, setpoint temperature, and any active error codes․ Key buttons typically include “On/Off,” “Mode” (Pool/Spa), and temperature adjustment arrows․
The “Stand By” button is crucial; pressing it can temporarily silence the service light, but doesn’t resolve the underlying issue․ Familiarize yourself with the function of each button and indicator light․ Some advanced panels offer features like programmable schedules and remote control compatibility․
Pay close attention to the service light; a flashing light indicates a problem requiring attention․ The control panel may also display diagnostic codes, such as “LO” or “60,” which provide clues about the nature of the fault․ Refer to the troubleshooting section of this manual or the Hayward website for code definitions․
Bypass Mode for External Control
Hayward heaters manufactured after February 25th, 2011, often include a bypass mode, enabling control via external systems like home automation or dedicated pool control panels․ This feature allows integration with broader smart home setups, offering convenient remote operation and scheduling capabilities․
Activating bypass mode typically involves following a specific sequence of button presses on the heater’s control panel․ Consult your heater’s specific manual for detailed instructions, as the procedure can vary slightly between models․ Once in bypass, the heater responds to signals from the external controller, overriding the onboard controls․
Ensure the external control system is properly configured to send compatible signals to the heater․ Incorrect settings can prevent the heater from responding or cause erratic behavior․ Always refer to both the Hayward manual and the documentation for your external control system for optimal integration and safe operation․

Troubleshooting Common Issues
Diagnosing problems involves understanding error codes like “LO” and 60, checking for burner blockages, and inspecting safety sensors․ A flashing service light indicates potential faults requiring attention․
The “LO” Code and its Meaning
The “LO” code on a Hayward gas heater signifies a low flame signal, indicating the burner isn’t consistently lit․ While the heater may appear to function, this code signals a potentially dangerous situation requiring immediate attention․ It doesn’t necessarily mean the heater is broken, but rather that the flame sensor isn’t reliably detecting a flame․
Several factors can trigger this code․ Common culprits include a dirty or blocked burner, insufficient gas supply, a faulty flame sensor, or issues with the gas valve․ If the “LO” code appears alongside a “60” code, it further points to a flame sensing issue․ Simply pressing the “Stand By” button to temporarily silence the service light is not a solution; it merely masks the underlying problem․
Initial troubleshooting should involve visually inspecting the burner for obstructions․ Ensure all gas valves are fully open․ If the problem persists, professional assistance from a qualified gas technician is strongly recommended to diagnose and rectify the issue safely and effectively․ Ignoring the “LO” code can lead to inefficient operation or, in severe cases, a hazardous situation․
Diagnostic Code List (UHS Heater)
Hayward UHS heaters utilize a diagnostic code system to pinpoint operational issues․ These codes, displayed via the service light flashing, provide valuable insights for troubleshooting․ While a comprehensive list is found within the official service manual, understanding common codes is beneficial for initial assessment․
Beyond the “LO” code (low flame signal), other codes indicate specific problems․ For example, codes related to high limit switches suggest overheating issues, potentially caused by restricted water flow or a malfunctioning thermostat․ Codes concerning the flow sensor indicate problems with water circulation․
Accessing the complete diagnostic code list is crucial for accurate diagnosis․ The Hayward service manual (available online as a PDF) details each code’s meaning and recommended troubleshooting steps․ Remember: attempting repairs without proper knowledge can be dangerous․ Consulting a qualified technician is always advised for complex issues or if you are uncomfortable performing repairs yourself․
Service Light Flashing – What Does It Indicate?
A flashing service light on your Hayward pool heater signals an issue requiring attention․ The flashing isn’t simply a “something is wrong” indicator; it’s a coded message․ The pattern – the number of flashes and the pauses between them – reveals the nature of the problem․ Ignoring a flashing service light can lead to further damage or complete heater failure․
The most commonly reported flashing code is “LO” accompanied by a number, like “LO 60”․ This typically indicates a low flame signal, suggesting issues with gas supply, ignition, or burner blockage․ However, other codes exist, each corresponding to a specific component or system malfunction․
To decipher the code, consult your heater’s service manual․ It provides a detailed list of all possible codes and their meanings․ Crucially, note the code before attempting any troubleshooting, as resetting the heater may erase the diagnostic information․ If unsure, contact a qualified pool technician․
Heater Won’t Start – Initial Checks
When your Hayward pool heater refuses to ignite, a systematic approach to initial checks is essential․ Before calling a technician, verify the basics․ First, ensure the heater’s standby switch is off and then firmly pressed to the ‘on’ position․ Confirm the circuit breaker supplying power to the heater hasn’t tripped․
Next, check the gas supply․ Is the gas valve open? If using propane, is the tank full enough? A low gas supply is a frequent culprit․ Inspect the red safety loop wires (plug E11) – there should be 0V AC between them․ Any voltage indicates an open safety, preventing ignition․
Finally, visually inspect the burners for obvious obstructions like debris or insect nests․ A blocked burner prevents proper ignition․ Remember, safety first – if you’re uncomfortable with any of these checks, consult a qualified gas technician․

Maintenance and Service

Proactive maintenance is key to a long-lasting Hayward heater․ Spring start-up checklists, burner tray cleaning, and diligent removal of nests are vital for peak efficiency․
Spring Start-Up Checklist
Before firing up your Hayward pool heater after the winter months, a thorough spring start-up is essential․ Begin by visually inspecting the unit for any obvious damage, including corrosion or loose wiring․ Crucially, remove the burner tray and meticulously clear out any accumulated debris – leaves, dust, and, most commonly, spider nests․
Rodent nest removal is equally important, as insulated heaters provide attractive shelter․ Check for signs of chewed wires, a common consequence of rodent activity․ Ensure the gas supply is fully on and verify there are no leaks using a soapy water solution․ Inspect the burners for blockages, ensuring proper airflow․ Finally, confirm the safety sensors are correctly connected and functioning․ A professional gas tech service, costing around $150, provides a comprehensive clean-up and peace of mind․

Cleaning the Burner Tray
Regular cleaning of the Hayward pool heater’s burner tray is paramount for efficient operation and preventing potential issues․ Begin by completely powering down the heater and disconnecting the gas supply․ Carefully remove the burner tray, noting its orientation for reassembly․
Inspect the tray for accumulated debris – dust, leaves, and, significantly, spider webs and insect nests․ These obstructions restrict airflow, hindering combustion and potentially causing a “LO” code․ Use a vacuum with a brush attachment to gently remove loose debris․ For stubborn buildup, a soft brush and mild detergent solution can be employed, ensuring thorough rinsing and complete drying before reinstallation․ A professional spring service typically includes this crucial cleaning step, costing approximately $150․
Checking for Blockages in Burners
After cleaning the burner tray, meticulously inspect each burner for individual blockages․ These obstructions, often caused by debris or insect nests, prevent proper gas flow and ignition, leading to operational failures․ Visually examine each burner port for any visible obstructions․
A small wire or compressed air can be used to carefully clear blocked ports․ Exercise caution to avoid damaging the burners themselves․ If the heater fails to ignite even after cleaning, burner blockage is a prime suspect․ A gas technician can perform a thorough inspection and cleaning, ensuring optimal gas distribution․ Ignoring burner blockages can lead to inefficient heating and potential safety hazards, so regular checks are essential for maintaining peak performance․
Rodent and Insect Nest Removal
Hayward pool heaters, due to their insulated enclosures, unfortunately attract rodents and insects seeking shelter․ These unwelcome guests often build nests within the heater, obstructing airflow and posing a significant fire hazard․ During spring start-up and routine maintenance, a thorough inspection for nests is paramount․
Carefully remove any nests found, ensuring all debris is cleared from the burner area and ventilation pathways․ Pay close attention to the burner tray and surrounding components․ A gas technician is highly recommended for this task, as they possess the expertise to safely remove nests and identify any damage caused by pests․ Preventing access by sealing potential entry points can minimize future infestations, safeguarding your heater’s performance and your family’s safety․

Advanced Troubleshooting
Delving deeper requires testing safety sensors, verifying the safety loop (red wires) for continuity, and checking gas/voltage․ Multimeter use is essential for accurate diagnostics․
Testing Safety Sensors
Accurate diagnosis often hinges on verifying the functionality of your Hayward heater’s safety sensors․ These sensors are critical for preventing hazardous conditions and ensuring safe operation․ Begin by visually inspecting each sensor and its wiring for any signs of damage, corrosion, or loose connections․
Utilizing a multimeter is paramount for precise testing․ You can test sensors by either “jumping” them – temporarily bypassing the sensor to see if the heater functions – or by directly measuring their resistance with the multimeter․ Refer to your specific heater model’s wiring diagram for correct sensor locations and expected resistance values․
Remember, an open safety sensor will typically show 24V on the safety loop․ If a sensor fails the test, replacement is necessary․ Always disconnect power before handling any electrical components․ Proper sensor function is vital for a safe and efficient heating experience, and should be performed by a qualified technician if you are uncomfortable with electrical work․
Checking the Safety Loop (Red Wires)
The safety loop, identified by the two red wires connected to plug E11, is a crucial component of your Hayward heater’s safety system․ This loop ensures the heater won’t ignite unless all safety parameters are met․ A functioning safety loop requires 0V AC between the two red wires․
To test, use a multimeter set to AC voltage․ Carefully probe the two red wires; a reading of 0V indicates a closed loop and proper safety sensor operation․ However, any voltage present – typically 24V – signifies an open safety sensor, preventing the heater from firing․
Investigate the corresponding safety sensor associated with the open loop․ Common culprits include the high-limit switch, water flow sensor, or gas valve․ Addressing the faulty sensor restores the safety loop, allowing the heater to operate safely․ Always disconnect power before working with wiring, and consult a qualified technician if unsure․
Gas Pressure Requirements (Gas vs․ Propane)
Maintaining correct gas pressure is paramount for efficient and safe operation of your Hayward pool heater․ The required pressure differs significantly depending on whether you’re using natural gas or propane․ Incorrect pressure can lead to inefficient heating, soot buildup, or even dangerous malfunctions․
For natural gas, the standard requirement is typically between 7․0 and 7․5 inches of water column (w․c․)․ Propane, however, demands a pressure range of 6․8 to 7․0 w․c․ Always verify these specifications in your heater’s installation manual, as slight variations may exist between models․
Proper gas line sizing is also critical․ Refer to the installation manual for guidance on appropriate pipe diameter based on heater input and distance from the gas source․ Incorrect sizing can restrict gas flow, impacting performance․ A qualified gas technician should verify and adjust gas pressure during installation and maintenance․
Voltage Checks and Wiring Issues
Ensuring correct voltage and secure wiring connections are vital for safe and reliable Hayward heater operation․ Incorrect voltage can damage components, while loose or corroded wiring can cause intermittent operation or complete failure․ Always disconnect power before inspecting wiring․
Verify the heater is receiving the correct voltage as specified on its data plate․ Use a multimeter to check voltage at the terminal block․ Look for signs of damage, such as frayed wires, burnt connectors, or corrosion․ Pay close attention to the safety loop wiring (red wires), ensuring 0V AC between them for proper operation․
Inspect the wiring connections at the control panel and heater terminals․ Tighten any loose connections and replace damaged wiring immediately․ If you are uncomfortable performing electrical work, consult a qualified electrician․ Improper wiring can create a fire hazard or electrical shock risk․

Specific Component Checks
Detailed inspection of the manifold, gas line sizing, and sensors are essential․ Utilize a multimeter for sensor testing, and be aware of max temperature lock-outs․
Inspecting the Manifold for Damage
The manifold is a critical component, distributing gas to the burners, so thorough inspection is paramount․ Begin by visually examining the manifold for any physical damage – cracks, corrosion, or warping are immediate red flags requiring professional attention․
Critically, open the manifold side and meticulously search for evidence of rodent activity․ Mice and other small animals frequently build nests within the heater, and often chew through wiring, causing intermittent or complete failure․ Look closely for gnawed wires or nesting materials․
Pay particular attention to the sensors connected to the manifold․ These sensors regulate temperature and safety functions; damage to them can lead to inaccurate readings or heater shutdown․ Test the sensors by jumping them or using a multimeter to verify proper functionality․
Remember, any suspected damage to the manifold or its associated components should be addressed by a qualified gas technician․ Do not attempt repairs yourself if you are not properly trained and certified․
Checking Gas Line Sizing
Proper gas line sizing is absolutely crucial for optimal heater performance and safety․ An undersized gas line restricts gas flow, leading to reduced heating capacity and potential burner issues․ Conversely, an oversized line isn’t necessarily harmful but represents an unnecessary expense․
Always refer to the Hayward Installation Manual for precise gas line sizing recommendations․ These recommendations are based on the heater’s BTU input, gas type (natural gas or propane), and the length of the gas line run․
Gas pressure requirements differ between fuel types: natural gas typically requires 7․0-7․5 w․c․, while propane needs 6․8-7․0 w․c․ Ensure your gas supply meets these specifications․
If you’re unsure about gas line sizing, consult a qualified gas technician․ Incorrect sizing can compromise heater efficiency, create safety hazards, and potentially void your warranty․ Professional assessment guarantees a safe and effective heating system․
Understanding Max Temperature Lock-Outs
Hayward pool heaters incorporate maximum temperature lock-out features as a critical safety mechanism; These lock-outs prevent overheating, protecting the heater and potentially preventing damage to pool equipment or injury․
The default maximum temperature set points are typically 90°F (21°C) for pool mode and 104°F (40°C) for spa mode․ If the water temperature exceeds these limits, the heater will automatically shut down and may display an error code․
These lock-outs can be bypassed for external control, but only on heaters manufactured after February 25th, 2011․ Follow the specific steps outlined in your heater’s manual to enable bypass mode, ensuring proper external control integration․
If a lock-out occurs, investigate the cause․ Check for faulty temperature sensors, restricted water flow, or incorrect temperature settings․ Resetting the heater may resolve the issue, but address the underlying problem to prevent recurrence․
Sensor Testing with Multimeter
Accurate sensor readings are vital for proper Hayward heater operation, and a multimeter is essential for verifying their functionality․ Before testing, always disconnect power to the heater for safety․
To test sensors, locate them within the heater’s manifold․ Carefully disconnect the sensor wires and set your multimeter to measure resistance (Ohms)․ Refer to your specific heater model’s manual for the expected resistance values for each sensor․
Compare your multimeter reading to the specified range․ A reading outside this range indicates a faulty sensor requiring replacement․ Some technicians suggest “jumping” sensors as a temporary diagnostic step, but replacement is the proper solution․
Pay close attention to the high-limit sensors, as these directly impact safety lock-outs․ Thorough sensor testing ensures accurate temperature regulation and prevents unnecessary heater shutdowns, maintaining consistent pool or spa heating․