Brother HL-L2390DW Manual: Comprehensive Article Plan (12/05/2025)
Today’s date is 12/05/2025. This manual provides detailed instructions for the Brother HL-L2390DW, covering setup, printing, scanning, and troubleshooting, referencing Brother’s Solutions Center.
The HL-L2390DW is a monochrome laser multifunction printer. It offers reliable printing, scanning, and connectivity options, supported by downloadable drivers and software from Brother Canada’s website.
Overview of the Printer
The Brother HL-L2390DW is a compact, monochrome laser printer designed for home and small office use. It combines printing, scanning, and copying functionalities into a single device. This model boasts automatic duplex printing, saving paper and reducing costs. Connectivity options include USB, Ethernet, and Wi-Fi, offering flexible network integration.
Users can access comprehensive support, including downloadable drivers and manuals, through the Brother Solutions Center. The printer’s capabilities are enhanced with optional refresh subscription services, ensuring continued functionality and access to the latest features. It’s a versatile machine for everyday document needs.
Key Features and Benefits
The Brother HL-L2390DW excels with its high-speed printing – up to 36 pages per minute. Automatic duplex printing significantly reduces paper consumption, lowering operational costs. Wireless connectivity simplifies placement and sharing across devices. The intuitive control panel ensures ease of use, while the built-in scanner adds versatility.
Benefits include access to the Brother Solutions Center for drivers and support, plus optional refresh subscriptions. ControlCenter software streamlines scanning tasks. Its compact design fits neatly into any workspace, offering reliable performance for daily printing demands.
Target Audience for this Manual
This manual is designed for both novice and experienced users of the Brother HL-L2390DW printer. It caters to home office users, small business professionals, and students requiring a reliable monochrome laser printer with scanning capabilities. Individuals comfortable with basic computer operations will easily follow the step-by-step instructions.
The guide also assists IT administrators responsible for network setup and driver installations. Users seeking to maximize printer functionality, troubleshoot common issues, or understand advanced settings will find this resource invaluable, leveraging support from Brother’s online resources.
Unboxing and Setup
Carefully unpack the box, verifying all components are present. Initial setup involves connecting the printer to power and a computer, following the quick setup guide.
Contents of the Box
Upon unboxing your Brother HL-L2390DW, ensure all listed items are included. You should find the printer itself, a toner cartridge (starter yield), a drum unit, a power cord, a USB cable for direct connection to your computer, and a quick setup guide. Additionally, there’s a safety instruction manual and warranty information. Verify the presence of all these components before proceeding with the setup process. Missing items should be reported to Brother customer support immediately for prompt resolution and replacement, ensuring a smooth start with your new printer.
Initial Setup Procedures
Begin by removing all packing materials and protective tape from the printer. Install the toner cartridge and drum unit following the diagrams in the quick setup guide. Connect the power cord and turn the printer on. For network setup, access the printer’s menu via the control panel. Follow the on-screen prompts to connect to your Wi-Fi network or utilize the USB connection. Download and install the full driver and software package from the Brother Solutions Center for complete functionality.
Connecting to Power and Computer
Ensure the printer is powered off before connecting the power cord to a grounded outlet. For a USB connection, use a compatible USB 2.0 cable to connect the printer directly to your computer. The printer will be automatically detected during software installation. For network connectivity, verify the printer is on the same network as your computer. Download drivers from the Brother Solutions Center and follow the installation wizard to establish communication.
Understanding the Control Panel
The control panel features buttons for Go, Stop, and Back, alongside a display showing printer status and error messages for easy operation.
Button Functions Explained
The ‘Go’ button initiates printing or starts a specific function selected on the display. ‘Stop’ immediately halts the current process, like printing or copying, offering quick intervention. The ‘Back’ button navigates you to the previous menu or screen, allowing for easy correction of selections. These buttons, combined with the display indicators, provide intuitive control over the HL-L2390DW’s functions. Understanding these simple controls streamlines operation, minimizing errors and maximizing efficiency. The panel’s design prioritizes user-friendliness, ensuring even novice users can quickly master the printer’s core functionalities.
Display Indicators and Messages
The printer’s display utilizes various indicators to communicate its status. A flashing ‘Toner’ light signals low toner levels, prompting replacement. The ‘Drum’ indicator alerts to drum unit status, requiring attention after a set number of pages. Error messages, displayed as codes, pinpoint specific issues like paper jams or connectivity problems. Referencing the manual’s troubleshooting section decodes these messages for swift resolution. Understanding these indicators and messages is crucial for proactive maintenance and efficient operation, preventing unexpected downtime and ensuring consistent print quality.
Paper Handling
This section details supported paper types and sizes for the HL-L2390DW. Proper loading techniques and solutions for resolving frustrating paper jams are explained clearly.
Supported Paper Types and Sizes
The Brother HL-L2390DW handles a variety of paper, ensuring versatility for diverse printing needs. Supported types include plain paper, recycled paper, and thicker specialty papers. Standard paper sizes are letter, legal, executive, A4, A5, and A6. Envelope support includes #10, Monarch, and C5. Maximum paper capacity is 250 sheets in the tray. Weight compatibility ranges from 16 lb to 43 lb. Always check paper specifications for optimal print quality and to avoid potential jams, referencing the full manual for detailed guidance.
Loading Paper into the Tray
Proper paper loading is crucial for reliable printing with the Brother HL-L2390DW. First, extend the paper tray fully. Adjust the paper guides to match the paper width, ensuring they aren’t too tight. Fan the stack of paper to prevent sticking, then load it face down. Confirm the paper stack is below the tray’s maximum fill line. Finally, gently slide the tray back into the printer. Incorrect loading can lead to paper jams or skewed prints.
Resolving Paper Jams
Paper jams require careful attention to avoid damaging the Brother HL-L2390DW. Power off the printer and open the rear cover. Gently remove any visible jammed paper, pulling in the direction of the paper path. Check the front access panel and remove any additional jams. Avoid using tools that could tear the paper. Re-close all covers securely before restarting the printer. Frequent jams may indicate incorrect paper type or loading.
Printing Basics
This section details printing from both Windows and macOS. Utilize the full driver and software package downloaded from the Brother Solutions Center for optimal results.
Printing from Windows
To print from Windows, ensure the full driver and software package is installed. Access printing options through the application you’re using – typically “File” then “Print”. Select the Brother HL-L2390DW from the list of available printers.
Adjust print quality settings within the driver properties for desired results. Consider options like print speed, resolution, and paper type. Preview your document before printing to confirm layout and content. The Brother Solutions Center provides downloadable drivers and detailed instructions for a seamless printing experience on Windows systems.
Printing from macOS
For macOS users, download the appropriate Brother Scanner Driver (TWAIN) from the Brother Solutions Center. Initiate printing from your application by selecting “File” and then “Print”. Choose the Brother HL-L2390DW printer from the available options.
Access printer settings to customize print quality, paper size, and orientation. Note that ControlCenter is not supported on macOS 11 or later; utilize native macOS printing features. Refer to the downloaded manual for detailed macOS-specific printing guidance.
Print Quality Settings
Adjusting print density impacts the toner usage and darkness of your prints. Access print quality settings through the printer driver on your computer. Options typically include standard, fine, and extra-fine quality. Experiment to find the optimal balance between print quality and toner consumption.
Higher quality settings consume more toner. Consider the document type when selecting a setting; drafts require less quality than professional documents. Refer to the manual for detailed explanations of each quality level.
Scanning Basics
ControlCenter software facilitates scanning to your computer. Install the full driver package (Windows) or Brother Scanner Driver (macOS) to utilize scanning functionalities effectively.
Installing Scanning Software (ControlCenter)
To enable scanning functionality, install the ControlCenter software. For Windows users, download and run the “Full Driver and Software Package” from the Brother Solutions Center. Macintosh users require the “Brother Scanner Driver (TWAIN).” Note that ControlCenter is unsupported on macOS 11 or later; alternative scanning methods are then necessary. The PaperPort Install Tool, available via Brother support, can also assist with software acquisition. Ensure your Brother machine is connected to your computer or network before initiating the installation process for optimal results.
Scanning to Computer
After installing the necessary scanning software (ControlCenter or TWAIN driver), you can scan documents directly to your computer. Launch the software and select your desired scan settings, including resolution and file format. Ensure the Brother HL-L2390DW is connected and recognized by your system. Follow the on-screen prompts to initiate the scan. Scanned files can then be saved and accessed from your computer’s designated folder, streamlining document digitization.
Scan Resolution and File Formats
The Brother HL-L2390DW offers adjustable scan resolutions, impacting image clarity and file size. Higher resolutions (measured in DPI) yield detailed scans but create larger files. Supported file formats typically include PDF, JPEG, and TIFF, catering to diverse needs. PDF is ideal for documents, while JPEG suits photos. ControlCenter allows selecting these options before scanning, ensuring optimal output quality and efficient storage based on your requirements.
Network Connectivity
This section details connecting the HL-L2390DW to Wi-Fi or a wired network, enabling shared printing and scanning, and troubleshooting common network-related issues.
Connecting to a Wi-Fi Network
Establishing a wireless connection allows convenient printing and scanning from multiple devices. Begin by verifying your Brother HL-L2390DW is within range of your Wi-Fi router. Access the printer’s menu via the control panel, navigating to Network settings. Select ‘WLAN Setup Wizard’ and choose your network from the available list.
Enter your Wi-Fi password accurately when prompted; incorrect credentials will prevent connection. Once connected, confirm the printer obtains an IP address. Utilize the Brother iPrint&Scan app for mobile printing, ensuring your device and printer are on the same network. Refer to the manual for advanced Wi-Fi settings.
Setting up a Wired Network Connection
A wired connection offers a stable and secure network link for your Brother HL-L2390DW. Locate the Ethernet port on the printer’s rear panel and connect it to your router or network switch using a standard Ethernet cable. Ensure the cable is securely plugged into both devices.
The printer will automatically obtain an IP address via DHCP. Verify connectivity through the printer’s network settings menu, confirming the IP address is assigned. This method is ideal for environments prioritizing consistent network performance and security, bypassing potential Wi-Fi interference.
Troubleshooting Network Issues
Network connectivity problems with your Brother HL-L2390DW can often be resolved with basic checks. First, verify the Ethernet cable is securely connected, or confirm Wi-Fi credentials are correct. Restart both the printer and your router. Check the printer’s network settings to ensure it has obtained a valid IP address.
If issues persist, consult the Brother Solutions Center for specific error codes and troubleshooting guides. Ensure your firewall isn’t blocking printer communication. A network reset on the printer may also restore connectivity.
Driver Installation and Updates
Access the Brother Solutions Center for the latest drivers and software. Download the full package for complete functionality, ensuring Windows 11 compatibility where available.
Downloading Drivers from Brother Solutions Center
To obtain the necessary drivers, navigate to the Brother Solutions Center website. You can search by model number (HL-L2390DW) or browse through the product categories. Once located, select the appropriate operating system – Windows or macOS – to filter compatible downloads.
Available downloads include full driver and software packages, scanner drivers (like TWAIN for macOS), and utilities. Ensure you download the correct version for optimal performance and compatibility. Regularly checking for updates within the Solutions Center is recommended to maintain functionality and address potential issues.
Installing Full Driver and Software Package
After downloading the full driver and software package from the Brother Solutions Center, locate the downloaded file (likely an .exe for Windows). Double-click the file to initiate the installation wizard. Follow the on-screen prompts, accepting license agreements and choosing installation options.
The package includes essential components like the printer driver, ControlCenter for scanning, and potentially PaperPort. Ensure your Brother machine is connected to your computer or network during installation for proper detection and configuration.
Windows 11 Compatibility and Driver Support
Brother provides varying levels of Windows 11 support for the HL-L2390DW. Check the Brother Solutions Center for specific driver availability for your model; some models lack dedicated Windows 11 drivers.
If a dedicated driver isn’t available, Windows 10 drivers may function, but functionality isn’t guaranteed, and support is limited. Brother doesn’t guarantee compatibility and offers no support for this alternative method. Always prioritize installing the correct, dedicated driver when available.
Maintenance and Troubleshooting
Regular cleaning and toner replacement are vital. Refer to the manual for error message solutions and procedures for resolving common printer issues efficiently.
Cleaning the Printer
Maintaining a clean printer ensures optimal performance and longevity. Regularly inspect and gently clean the interior of the Brother HL-L2390DW to remove any toner residue or paper dust. Use a soft, lint-free cloth – avoid abrasive cleaners. Carefully wipe the internal components, focusing on areas where toner might accumulate.
Pay attention to the paper path and the corona wire. Always power off the printer and disconnect it from the power source before cleaning. Refer to the detailed diagrams in the user manual for specific cleaning locations and procedures to prevent damage. Consistent cleaning prevents print quality issues.
Replacing the Toner Cartridge
When print quality fades, it’s time to replace the toner cartridge in your Brother HL-L2390DW. First, ensure the printer is powered on. Open the front cover to access the toner cartridge. Gently remove the old cartridge by pulling the handle, then dispose of it responsibly.
Unpack the new toner cartridge, remove the protective cover, and shake it gently to distribute the toner. Insert the new cartridge firmly into the slot until it clicks. Close the front cover, and the printer is ready for use.
Common Error Messages and Solutions
Encountering errors? The Brother HL-L2390DW displays messages to guide you. “Toner Low” indicates replacement is soon needed. “No Paper” means to load paper into the tray. A “Jam” error requires carefully removing stuck paper, following the printer’s diagram.
If you see a general error, try restarting the printer. Check all cable connections. Refer to the Brother Solutions Center website for specific error codes and detailed troubleshooting steps, ensuring optimal printer performance.
Advanced Settings
Customize your HL-L2390DW! Explore security features, adjust print density for optimal quality, and manage user accounts for controlled access and personalized printing experiences.
Configuring Security Settings
Protecting your printer and network is crucial. The Brother HL-L2390DW offers several security features accessible through the web interface. These include securing network communication with protocols like SSL/TLS, enabling secure print where jobs require a PIN for release, and restricting access based on IP addresses.
You can also disable certain network protocols you aren’t using to minimize potential vulnerabilities. Regularly review and update these settings to maintain a secure printing environment, safeguarding sensitive documents and preventing unauthorized access to your printer’s functionalities. Refer to the full manual for detailed steps.
Adjusting Print Density
Fine-tuning print density optimizes output quality and toner usage. Access the print density settings through the printer’s web interface or the printer driver on your computer. Experiment with different density levels to achieve the desired darkness and clarity for your prints.
Higher density uses more toner, resulting in darker prints, while lower density conserves toner but may produce lighter output. Consider the type of document being printed – text versus graphics – when making adjustments for optimal results.
Managing User Accounts
The Brother HL-L2390DW doesn’t natively support individual user accounts for print management. However, you can leverage operating system-level user account controls and network printing permissions to manage access.
For Windows environments, utilize Windows user accounts and printer sharing settings. On macOS, employ macOS user accounts and printer configuration. This approach allows administrators to restrict printing privileges based on user roles, enhancing security and controlling print costs within an organization.